Water Pump
How to replace the main water pump on your Cube
Table of Contents
Use Caution
Before beginning any repairs, please ensure you follow general electrostatic discharge (ESD) safety procedures to protect your device from damage.
Use Only Genuine Repair Parts
Overview
The main water pump keeps the temperature-controlled water moving. If it stops working correctly, you'll likely hear strange noises or see a drop in water flow. These pumps are built to last a long time, but if you do need to replace one, it's a simple task.
What you'll need
Parts
Tools
| Tool 1 | Long Phillips Screwdriver (5 inch shank minimum) |
| Tool 2 | Wire cutters |
| Tool 3 | System Cleaner Packet |
| Tool 4 | Bucket, Distilled Water, Clean Damp Cloth |
Ready the Cube for disassembly
Click to expand instructions
Removing Chilipad Cube Housing
Before starting any repair, ensure the Chilipad Cube is completely powered off and unplugged.
Unplug Power Cord: Disconnect the power cord from the wall outlet.
Unplug Water Connection: Remove the water line from the unit.
Attach the Drain Key: Secure the Drain Key to the Cube.
Drain Water: Ensure all water is drained from the unit to prevent spills.
Remove 8 Screws: Use the Philips screwdriver to remove the eight screws holding the Cube housing.
Last Screw: Remove the QC Pass sticker to access the last screw.
Disconnect Display Board Cable Harness: Carefully disconnect the display board cable harness from the control board.
Remove Cube Housing: Gently lift and remove the Cube housing from the base.
To Replace Water Pump
Please note there 2 water pump BOM revisions with B as the most current.
Revision A
Revision B (shipped in all replacement kits)
Cut Zip Tie Holding Power Cable: Cut the zip tie securing the power cable to the water pump.
Unplug Power Cable: Disconnect the power cable (black) from the control board.
Cut Zip Tie on Clear Hose: If the clear hose is zip-tied, cut the zip tie to free it.
Remove Hose: Gently pull the hose away from the connection.
Cut Zip Tie on White Hose: Cut the zip tie securing the white hose if applicable.
Remove Hose: Gently pull the hose away from the connection.
Remove The 2 Screws Holding Pump Housing: Use the screwdriver to remove the two screws that hold the pump housing in place.
Replace Water Pump: Replace the old pump with the new one.
Reassembly of Cube
Click to expand instructions
Reattach Cube Housing: Position the Cube housing carefully over the base and ensure that all alignments are correct and that no wires are pinched or obstructed.
Reconnect Display Board Cable Harness: Carefully reconnect the display board cable harness to the control board, making sure the connection is tight and secure.
Secure Cube Housing with Screws: Using a Philips screwdriver, reinsert and tighten the eight screws for the Cube housing, being careful not to overtighten.
Reconnect Water Line: Reattach the water line to the unit, ensuring it is securely fastened to prevent leaks.
Plug in Power Cord: Reconnect the power cord to the wall outlet, ensuring that the connection is secure and stable.
Instructions for Refilling Your Cube
- Open the reservoir and add one packet of System Cleaner.
- Fill the reservoir with distilled water.
- Using a clean damp cloth, wipe down the control unit to keep it clean and functioning properly.
- Power up the Cube and check for leaks.
- Refill the reservoir as necessary until the system is completely filled.
- Reattach the cap to seal the reservoir.
If you have any questions or concerns, don't hesitate to get in touch with our Customer Experience Team.