How to Fix Your OOLER Schedule

Update the App: 

• Go to the App Store or Google Play Store and check for updates to ensure you have the latest version of the app.

Check Firmware Version: 

• Verify that your Control Unit is on the latest firmware. If it is up-to-date, you won’t see a white “Firmware Update” banner on the Dashboard.

Re-sync Your Schedule:

• Connect to the OOLER.
• Go to the schedule page.
• Inactivate the Schedule: Tap the toggle to turn off your schedule.
• Reactivate the Schedule: Turn the schedule back on.
• Wait: Stay on the schedule page for about 30 seconds to ensure changes are saved to the Control Unit.

Factory Reset the Control Unit (if issues persist):

• Hold the power button on the OOLER Control Unit for 15 seconds.
• When the unit turns off, turn it back on. It will reset to 68 degrees Fahrenheit and clear any locally stored schedules.
• Reconnect the App: Open the OOLER app and press and hold the power button until the Bluetooth logo flashes.
• Tap the refresh icon on the No Connection banner in the Devices page.
• Once reconnected, return to the schedule page and repeat step 3 to re-sync your schedules.

If you have any questions or concerns, don't hesitate to get in touch with our Customer Experience Team.

If you have further questions, please don't hesitate to contact our support team