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Frequently Asked Questions

  • Do I need to save any of the Sleepme Tracker packaging?

  • Can the presence of a sleep partner, pets, or children influence my tracker data?

  • Does my Sleep Tracker need to be connected to the Internet?

  • When does the Sleep Tracker start tracking my sleep?

  • When will I get my sleep report?

  • Who can I invite to my Sleep Tracker?

  • Which type of mattress can I use with my Sleep tracker?

  • How is my Sleep Zone score calculated?

  • How do I change my WiFi network on my Sleepme Tracker?

  • What will be in my report?

  • Why do I have multiple sessions in one night?

  • Can my sleep partner use my Sleep Tracker while I'm away?

  • What is claiming a Sleep Tracker Device?

  • Does the Dock Pro and Sleep Tracker continue to broadcast Bluetooth when it is connected to WiFi?

  • Can someone compromise my Wi-Fi or router if they know the MAC address of my Sleep Tracker?

  • What roles do the Admin and Sleeper play in ownership of a Chilipad Dock Pro and Sleep Tracker?
  • Home
  • Sleep Tracker
  • Frequently Asked Questions

Frequently Asked Questions

  • Do I need to save any of the Sleepme Tracker packaging?

  • Can the presence of a sleep partner, pets, or children influence my tracker data?

  • Does my Sleep Tracker need to be connected to the Internet?

  • When does the Sleep Tracker start tracking my sleep?

  • When will I get my sleep report?

  • Who can I invite to my Sleep Tracker?

More Frequently Asked Questions articles

  • Which type of mattress can I use with my Sleep tracker?

  • How is my Sleep Zone score calculated?

  • How do I change my WiFi network on my Sleepme Tracker?

  • What will be in my report?

  • Why do I have multiple sessions in one night?

  • Can my sleep partner use my Sleep Tracker while I'm away?

  • What is claiming a Sleep Tracker Device?

  • Does the Dock Pro and Sleep Tracker continue to broadcast Bluetooth when it is connected to WiFi?

  • Can someone compromise my Wi-Fi or router if they know the MAC address of my Sleep Tracker?

  • What roles do the Admin and Sleeper play in ownership of a Chilipad Dock Pro and Sleep Tracker?
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Products
Chilipad Dock ProChilipad CubeSleep Tracker by SleepmeChilipad Matress Protector
Resources
MindfulnessWellnessBlogDeveloper API
Company
About UsCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Partners & AffiliatesBulk Sales
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
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