Introduction

This guide walks you through replacing the power supply in your Dock Pro in around 30 minutes using basic tools, with clear steps for safety, disassembly, board swap, and reassembly. Afterward, it shows you how to refill the reservoir properly with system cleaner and distilled water to ensure a clean, working setup.

 

 

30 minutes
Medium

 

Use Caution

Before beginning any repairs, please ensure you follow general electrostatic discharge (ESD) safety procedures to protect your device from damage. 

Use Only Genuine Repair Parts. If you have any questions or concerns, don't hesitate to get in touch with our Customer Experience Team.

 

 

Overview

Replacing the board board is straightforward. Prioritize safety by unplugging the unit before you start. To ensure further protection, you may want to disconnect all components from the control board before removing the supply.

 

What you'll need

 

Parts

 

Tools

Tool 1 Long Phillips Screwdriver (5 inch shank minimum)
Tool 2 Wire cutters
Supplies System Cleaner Packet
Supplies Bucket, Distilled Water, Clean Damp Cloth

Ready the Cube for disassembly

Click to expand instructions

Removing Chilipad Cube Housing

Before starting any repair, ensure the Chilipad Cube is completely powered off and unplugged.


Unplug Power Cord: Disconnect the power cord from the wall outlet.


Unplug Water Connection: Remove the water line from the unit.


Attach the Drain Key: Secure the Drain Key to the Cube.


Drain Water: Ensure all water is drained from the unit to prevent spills.


Remove 8 Screws: Use the Philips screwdriver to remove the eight screws holding the Cube housing.


Last Screw: Remove the QC Pass sticker to access the last screw.


Disconnect Display Board Cable Harness: Carefully disconnect the display board cable harness from the control board.


Remove Cube Housing: Gently lift and remove the Cube housing from the base.

 
 

To Replace Power Board

Remove 3 Cable connections: Disconnect the three cables connected to the power board.

Replace Chilipad Cube Power Board

Remove 4 Screws: Use the screwdriver to remove the four screws securing the power board.

Chilipad Cube Power Board

Disconnect the power cables: Unplug the Black ground cable & Red 24V cable from the control board.


Install the power board: Position the power board inside the cube enclosure and secure the board with four Phillips screws.


Attach  power-in harness: Connect the power-in harness to the header on the daughter board.


Route and reconnect power cables:  Run both power cables underneath the hose.  

  • Reconnect the black ground cable to its ground pin on the control board.  
  • Reconnect the red 24V cable to its 24V pin on the control board.

Secure the chassis ground: Remove the designated grounding screw.  

  • Position the eyelet of the grounding cable into the screw.  
  • Reinstall and tighten the screw to secure the ground connection.

Reassembly of Cube 

Click to expand instructions

Reattach Cube Housing: Position the Cube housing carefully over the base and ensure that all alignments are correct and that no wires are pinched or obstructed.

Reconnect Display Board Cable Harness: Carefully reconnect the display board cable harness to the control board, making sure the connection is tight and secure.


Secure Cube Housing with Screws: Using a Philips screwdriver, reinsert and tighten the eight screws for the Cube housing, being careful not to overtighten.


Reconnect Water Line: Reattach the water line to the unit, ensuring it is securely fastened to prevent leaks.


Plug in Power Cord: Reconnect the power cord to the wall outlet, ensuring that the connection is secure and stable.

 

 
 

Instructions for Refilling Your Cube

  • Open the reservoir and add one packet of System Cleaner.
  • Fill the reservoir with distilled water.
  • Using a clean damp cloth, wipe down the control unit to keep it clean and functioning properly.
  • Power up the Cube  and check for leaks.
  • Refill the reservoir as necessary until the system is completely filled.
  • Reattach the cap to seal the reservoir.