Control Board
Replace the control board on your Dock Pro system step by step to ensure seamless functionality and safety.
Table of Contents
Use Caution
Before beginning any repairs, please ensure you follow general electrostatic discharge (ESD) safety procedures to protect your device from damage.
Use Only Genuine Repair Parts
Overview
The Control Board is the central control unit of your Chilipad. If it stops working, you can easily replace it. To ensure a smooth replacement, carefully label each wire before disconnecting it. The board has clear labels for most connections, showing which component goes where. However, some components, like the solenoid and pumps, use similar connectors. Be extra careful to match the correct pump and solenoid connectors to their designated spots, or the system won't operate correctly.
What you'll need
Parts
Tools
| Tool 1 | Phillips screwdriver |
| Tool 2 | Wire cutters |
| Supplies | System Cleaner Packet |
| Supplies | Bucket, Distilled Water, Clean Damp Cloth |
Ready the Dock Pro for Disassembly
Click to expand instructions
Unplug the Power Cord: Disconnect the power cord from the Dock Pro.
Unplug the Water Feed Hose: Disconnect the water feed hose from the Dock Pro. *Note: Keep a rag handy for any spilled water.
Remove the Water Reservoir: Take the water reservoir out of its housing.
Dump the Water: Remove the reservoir, then detach the lid and transfer the water into a bucket..
Attach the Drain Key: Secure the Drain Key to the Dock Pro.
Drain Water: Position the Dock Pro over a bucket, holding it at an angle with the drain key pointed downward to drain water from the unit.
Drain remaining water: Align the Dock Pro reservoir opening over the bucket to pour out any remaining water from the unit.
Flip the Dock Pro: Turn the Dock Pro on its side to access the screws.
Remove the Screws: Using a screwdriver, take out the 8 screws.
Reposition the Dock Pro: Once the screws are removed, set the Dock Pro back upright.
Lift the Cover: Lift the cover partially away from the Dock Pro to Identify the display cable connected to the control board, identify the display cable connected to the control board.
Disconnect the Display Cable: Carefully detach it, and then set the Dock Pro housing aside.
Control Board Replacement
Locate the Control Board: Find the Control Board and identify the cables that need to be unplugged.
Identify Connections: Examine the cable connectors to understand how they are connected to the Control Board. Consider labeling the cables for easier reconnection later.
Disconnect All Connections from the Control Board:
For Straight-Connector Cables: Grip the cable near the connector (avoid gripping the cable itself). Pull the connector straight out from the Control Board with a steady motion, avoiding any twisting or rocking to prevent bending pins or damaging the board.
Power lead wire removal: Power lead wires that are crimped feature a stop tab that must be pressed to disconnect the connection.
Remove the Control Board: Remove the four screws that hold the Control Board in place.
Install the New Control Board: Position the new Control Board in place and secure it using the four screws.
Reconnect the Power Lead Wires: Ensure that you align the crimped power lead wires properly and press the stop tab to securely connect them.
Reconnect All Cable Connections to the Control Board: For straight-connector cables, align the connector with the port on the Control Board and push it straight in, applying a steady motion without twisting or rocking to ensure pins remain straight and the board is not damaged. If applicable, refer to the labels you applied earlier for correct reconnections.
Reassembling the Dock Pro
Click to expand instructions
Retrieve the Dock Pro Housing: Take the Dock Pro housing that was previously set aside.
Reconnect the Display Cable: Carefully attach the display cable back to the control board.
Lower the Cover: Gently lower the cover back into place on the Dock Pro.
Reposition the Dock Pro: Set the Dock Pro upright.
Reinsert the Screws: Using a screwdriver, insert and tighten the 8 screws securely.
Flip the Dock Pro: Turn the Dock Pro back to its original upright position.
Reattach the Water Reservoir: Place the water reservoir back into its housing.
Reconnect the Water Feed Hose: Attach the water feed hose back to the Dock Pro.
Plug in the Power Cord: Reconnect the power cord to the Dock Pro.
Instructions for Refilling Your Dock Pro
- Open the reservoir and add one packet of System Cleaner.
- Fill the reservoir with distilled water.
- Using a clean damp cloth, wipe down the control unit to keep it clean and functioning properly.
- Power up the Dock Pro and check for leaks.
- Refill the reservoir as necessary until the system is completely filled.
- Reattach the cap to seal the reservoir.
If you have any questions or concerns, don't hesitate to get in touch with our Customer Experience Team.